When “Good Enough” Isn’t Enough | Why We Switched to NEXT Insurance
- Crown Roofing Services
- Jul 16
- 2 min read
Updated: Jul 21
Running a small business means wearing a lot of hats. You’re the scheduler, the accountant, the clean-up crew, the one answering phone calls at all hours—and sometimes, you’re also the person frantically trying to find a copy of your insurance policy while standing on a roof. 😅
For us, insurance wasn’t something we gave a ton of thought to at the beginning. We went with a local company that came recommended by another business owner. It seemed like a solid fit at the time, and honestly, things worked fine… until they didn’t.
The Wake-Up Call (a.k.a. That One Flat Roof Job)
Josh had landed a job working on a flat-roof commercial building—no big deal, we thought. He called our insurance provider to get a copy of the policy paperwork for the property owner… and that’s when we hit a wall.
Turns out, we weren’t even insured to work on commercial properties. And our local provider couldn’t help us expand the coverage either.
No judgment on them—they just weren’t set up for what we needed. They didn’t specialize in roofing, and when your business involves everything from shingles to chimneys to siding, you really need an insurance company that gets it.
That’s when we made the switch to NEXT Insurance, and we haven’t looked back.
Why NEXT Insurance Works for Us
✅ They cover what we actually do. From roofing to tools and equipment, we’ve got policies that match the real scope of our work.
✅ They’re fast. Like, really fast. Before, getting a copy of our insurance certificate meant calling our local agent and waiting 24–48 hours (even longer on weekends). Now? We log in online and have a custom policy ready to send in seconds.
✅ It helps us look professional and prepared. Anytime a homeowner asks for proof of insurance (and they should!), we can send over a clear, personalized certificate that shows exactly what’s covered. No delays. No awkward “I’ll get back to you Monday” moments.
✅ It works for both our businesses. We use NEXT for Crown Roofing and our Cleaning business, My Spotless Move. One platform, two very different companies, easy-peasy.
What We Wish We Knew Sooner
Just because an insurance provider is nice and local doesn’t mean they’re equipped for what you do. We thought we had a good setup, but once we started growing—and tackling more complex projects—we realized we needed someone who specializes in our industry.
Roofing is more than shingles. It’s flashing, chimneys, windows, and sometimes full-on problem-solving from the gutters up. Having insurance that understands that? Game changer.
Thinking About Making the Switch?
If you're in trades, construction, or service work and want an insurance option that’s built for small businesses like ours, check out NEXT. We’re genuinely happy with them—and if you decide to give them a try, here’s our referral link:
No pressure—just sharing what’s worked for us in case it helps someone else who’s juggling all the same hats.